Published complaints and resolution updates for BlackBull Markets.
Main Rahul Verma (New Delhi) hoon. Maine withdrawal raise kiya $500 ka, lekin suddenly email aaya ki KYC re-submit karo (address proof) even though account pehle verify tha. Maine documents same day upload kiye, but withdrawal hold pe hai and support bas bol raha "compliance review". Clear timeline chahiye aur verification jaldi complete karo.
Awaiting broker reply
Priya Nair from Kochi. I placed a withdrawal request of $500 via bank transfer and was told it should be processed within 1–2 business days. It’s now the 4th business day and I’m still getting generic replies like “in progress”. Please confirm the processing date and share a clear reference/transaction update.
Awaiting broker reply
Sneha Iyer from Chennai. During a major US news release, my XAU/USD market order slipped much more than expected on a small position, and the spread widened sharply. I understand volatility, but the fill was far off compared to the price shown at click time. I’m requesting a trade investigation report and clarity on execution quality during high-impact events.
Awaiting broker reply
Main Arjun Mehta (Mumbai) hoon. Standard account se maine $500 withdrawal request kiya (bank transfer) Tuesday ko. Pehle bola 24-48 hours, but ab 4+ working days ho gaye aur status wahi "processing". Support ko 2 baar follow-up kiya—same reply milta hai ki finance team dekh rahi hai. Please exact ETA do aur pending withdrawal clear karo.
Awaiting broker reply
