Published complaints and resolution updates for Blue Guardian.
Priya from Kochi. I requested a withdrawal of $500 via bank transfer after closing my EURUSD positions. The site showed it should be processed within 1-3 working days, but it took almost 6 working days to reflect in my account. Support replied only after I followed up twice and kept saying ‘in process’. The funds came eventually, but the delay and lack of proactive updates was frustrating.
Awaiting broker reply
Rahul, New Delhi. Maine $500 ka withdrawal bank transfer pe request kiya tha Friday ko. Monday se ‘processing’ hi raha, aur Thursday tak bhi clear confirmation nahi aaya. Chat support se 3 baar follow-up ke baad finally Friday ko amount credit hua. Funds safe the, but delay + communication weak. Blue Guardian ko proper ETA aur tracking dena chahiye.
Awaiting broker reply
Mumbai se Arjun. Blue Guardian pe Standard account se withdrawal request dala tha (bank transfer) around Tuesday morning. Amount approx $500 equivalent tha. Pehle ‘processing’ dikhata raha, phir 3rd day ke baad koi proper update nahi. Support chat/WhatsApp pe bas yahi bolte रहे ‘team is checking’. 7 working days complete hone ke baad jaake credit hua. Paisa aa gaya, but itna delay aur status clarity bilkul nahi thi. Please withdrawal timeline aur tracking improve karo.
Awaiting broker reply