Published complaints and resolution updates for Blueberry.
Rahul from New Delhi. Maine FOMC day pe XAU/USD trade liya. Normally spread ok hota hai, but event time pe spread suddenly bahut widen hua aur order fill bhi worse price pe hua. Is wajah se expected se zyada loss hua. Main samajhta hoon volatility hoti hai, but itna spike without warning acha nahi laga. Please improve execution/quotes during high impact news or at least give clearer risk warnings.
Awaiting broker reply
Mumbai se Arjun. Maine Blueberry pe Standard account se bank transfer withdrawal request dala tha (Friday evening). Amount USD 500 equivalent. Abhi 5 days ho gaye (weekend count nahi kar raha), status ‘processing’ hi show ho raha hai. Chat support bol raha hai ‘finance team working’ but clear ETA nahi de rahe. Deposit UPI se instant ho gaya tha, isliye payout me itna delay unexpected tha. Please proper timeline aur confirmation do.
Awaiting broker reply
I requested a withdrawal and it stayed in pending status longer than the timeline I usually see with other brokers. I’m not saying it won’t arrive, but the lack of clear updates in the portal made it stressful. I’d like a clearer status page or an estimated processing window so I can plan my cash flow.
Awaiting broker reply
Vikram from Jaipur. Maine withdrawal timeline aur fees related question pucha (USD 500 bank transfer withdrawal). Chat pe responses generic mile—‘it depends on bank’ type. Clear info nahi diya ki typical processing kitna hota hai aur kya documents needed hain. Ticket raise kiya to email reply next day aaya, woh bhi detailed nahi. Please train support to give specific answers and timelines.
Awaiting broker reply
Priya from Kochi here. I requested a withdrawal of USD 500 to bank transfer after trading for a few weeks. After the request, they asked for additional KYC (address proof + bank statement) even though my profile showed verified. Because of that, the withdrawal got paused and there was no clear communication on what exact document format was acceptable. Support replies are slow on email. Please streamline KYC checks before allowing withdrawal requests.
Awaiting broker reply
Sneha from Chennai. I withdrew USD 500 via bank transfer. The request stayed in ‘processing’ for most of the time and I didn’t receive any clear status email. It finally arrived after 4 working days, but I had to follow up twice on chat to get any update. The payout did come, but the communication is poor. Please improve tracking and proactive updates.
Awaiting broker reply
