Published complaints and resolution updates for Doo Prime.
Main Arjun (Mumbai). Doo Prime pe Standard account se bank withdrawal (HDFC) request dala tha last week Tuesday. Abhi 5 working days ho gaye aur portal me status ‘processing’ hi dikha raha hai. Live chat pe 2 baar follow-up kiya, har baar same line मिली: ‘finance team checking’. Koi exact ETA ya reason nahi diya. Deposit UPI se toh fast tha, but withdrawal me itna delay acceptable nahi.
Awaiting broker reply
Rahul, New Delhi. Doo Prime se withdrawal (SBI bank transfer) request kiya, amount $400. 6 working days ho gaye, abhi tak credit nahi hua. Email + chat pe follow-up kiya but bas generic response aata hai — ‘processing’/‘under review’. Kindly proper status aur expected date share karein.
Awaiting broker reply
I’m Mariam from Al Ain (UAE). I requested a withdrawal and it moved to ‘pending’ quickly, but then I received follow‑up messages asking for additional verification documents that weren’t mentioned at the time of the request. I submitted what they asked for the same day, yet the withdrawal status didn’t change for several business days. Support replied politely and kept saying it was with the ‘relevant team’, but I didn’t get a clear timeline or a specific reason for the extra checks. I’m not claiming anything improper happened, just that the process felt slow and unclear compared with what I expected. I’d like to see more transparent communication (estimated processing times, what documents are required upfront, and status updates without needing to chase).
Awaiting broker reply
I’m Priya from Kochi. My first withdrawal from Doo Prime was fine, but my second one (bank transfer to ICICI) has been stuck on ‘processing’ for almost a week now. I contacted live chat twice and raised a ticket; they keep saying it’s with the finance team but no timeline. Please update the status and confirm when it will be credited.
Awaiting broker reply
