Published complaints and resolution updates for Equiti.
I requested a withdrawal and it stayed in a 'processing' state longer than the timeline I expected based on the in-app guidance. I’m not saying the funds are missing, but the status updates felt too minimal and I had to follow up to understand whether any additional verification was needed. What I want is clearer progress messaging (received → checks → sent) and an estimated completion window that updates if something changes.
Awaiting broker reply
I requested a withdrawal after closing my trades and the request stayed in ‘processing’ longer than the timeframe shown in the portal. Support replied politely and asked for one more confirmation step, but I would prefer clearer status updates and an ETA inside the dashboard so I don’t have to follow up.
Awaiting broker reply
I requested a withdrawal after a small profit month, and the request stayed in a pending state longer than the timeline I usually see. Around the same time, I was asked to re-confirm a document, which I submitted immediately. Support replied politely, but the updates were generic and didn’t give a clear ETA. The funds did not appear on my side within the expected window, so I’m raising this as a delay complaint for tracking and QA.
Awaiting broker reply
I requested a withdrawal and the dashboard showed it as processed, but the money didn’t reach my bank within the expected timeframe. I’m not accusing anyone of wrongdoing—I just want clearer timelines and better status updates (e.g., reference number, intermediary steps). Support replied and asked for a bit more time, but I still feel the communication could be more transparent for something as important as withdrawals.
Awaiting broker reply
I requested a withdrawal and the status stayed as ‘processing’ beyond the timeframe I expected based on the broker’s guidance. I’m not saying the money is lost—just that the delay was inconvenient and I had to follow up more than once to get a clear update. Support eventually replied and asked for an additional confirmation document, which I provided, but I would like more proactive communication and clearer timelines.
Awaiting broker reply
I’m Ishita Malhotra in Chandigarh. I requested a withdrawal and the dashboard showed it as ‘processing’ longer than the timeframe I was expecting based on the help page. I’m not claiming anything improper—just that the status updates were minimal and I had to follow up to understand whether any extra verification was needed. I’d like clearer ETAs and better in-app notifications so you know what’s happening without chasing support.
Awaiting broker reply
I requested a withdrawal after closing a few trades and it stayed in “processing” longer than the estimate shown in the portal. Support replied and said it’s going through routine checks, but I would prefer clearer ETAs and proactive updates inside the app. The funds did not disappear—status just didn’t move for a while, which was stressful.
Awaiting broker reply
I requested a withdrawal to my bank card after a short trading run. The dashboard showed it as processed, but the money didn’t reach my bank within the expected window. Support replied politely and said it can take extra business days depending on the payment channel, which might be true, but I wish the timeline was clearer before I initiated it. The funds eventually came through, but the delay made it stressful.
Awaiting broker reply
I requested a withdrawal after closing a few trades and the request stayed in “pending” status longer than the timeline I expected based on the FAQ. I’m not claiming the funds are lost—just that the process felt slow and the updates were minimal until I contacted support. Support eventually responded and asked for a confirmation document I had already uploaded, so it felt like the case restarted. I’d like clearer ETA updates and fewer repeated verification requests.
Awaiting broker reply
I requested a withdrawal and the status in the client area changed to ‘processed’ fairly quickly. However, the funds didn’t show up on my side for several business days. Support explained it can depend on the banking route and asked me to wait, which was reasonable, but the wording in the dashboard made it sound like the money was already on the way immediately. I’d like clearer messaging and an estimated timeline for each payout method.
Awaiting broker reply
I requested a withdrawal after closing my trades and expected it to move within the stated window, but it stayed in a pending/processing status longer than I planned for. I’m not saying the money is gone—just that the timeline felt unclear and I had to follow up more than once. What would help: a more precise status tracker in the portal (e.g., ‘approved’, ‘sent to bank’, ‘bank processing’) and an automatic update if additional checks are needed. Support was polite, but the answers were generic and didn’t give an exact ETA.
Awaiting broker reply
I requested a withdrawal from my Standard account and expected it to be processed within the stated window, but it ran past that by a couple of business days. Support replied and explained it was pending an additional review step, and the funds eventually arrived, but the communication could have been clearer upfront. I’m not saying it was denied—just delayed enough that it affected my plan for that week.
Awaiting broker reply
I’m Aarav from Pune. I requested a withdrawal after about a month of trading and the status stayed on “processing” longer than the estimated timeframe shown in the client area. The money did not disappear, but I didn’t get proactive updates and I had to follow up more than once. Support eventually replied and asked for an additional confirmation document, which I provided the same day. After that the withdrawal completed, but the overall delay made it hard to plan. I’m not saying they won’t pay—just that the timeline and communication could be clearer.
Awaiting broker reply
I requested a withdrawal after closing a small set of trades, and the status stayed on “processing” longer than I expected. I understand bank rails can take time, but I would have appreciated clearer timelines and a proactive update. Support asked me to confirm my bank details again, which I did immediately, and then it moved forward—but the lack of a clear ETA made planning difficult. I’m not saying anything is wrong with the broker; I just want more transparent communication when a withdrawal is delayed.
Awaiting broker reply