Published complaints and resolution updates for Fortfinancial.
I requested a withdrawal after closing a small set of trades and expected it to be processed within the timeframe shown in the portal. The request stayed in ‘pending’ longer than expected and I had to contact support more than once to get a clear update. Support did reply, but the responses were mostly general and didn’t include an estimated completion time until I pushed for specifics. I’m not saying the funds are lost—just that the delay and communication made it stressful.
Awaiting broker reply
Experienced wider than expected slippage during a news event on Fortfinancial. Would like clarification on execution policy.
Awaiting broker reply
I requested a withdrawal and it stayed in a pending/processing status longer than the timeline I expected based on previous withdrawals. I understand there can be additional checks sometimes, but I would have appreciated a clearer status update in the portal and a proactive email explaining the reason for the delay. Support replied, but the response was generic and didn’t give a specific ETA.
Awaiting broker reply
