Published complaints and resolution updates for Fortuneprime.
My withdrawal request at Fortuneprime has been pending beyond the stated processing time. Support requested additional documents.
Awaiting broker reply
I requested a withdrawal and it stayed in “processing” status longer than the timeline shown in my account area. I didn’t receive a clear update until I followed up. Support eventually replied and asked for the same verification document again, which added more time. I’m not saying it won’t arrive, but the communication and status updates should be more transparent.
Awaiting broker reply
