Published complaints and resolution updates for Instaforex.
I’m Ahmed from Ajman (UAE). I requested a withdrawal and the request stayed in “processing” longer than what the dashboard timeline suggested. I understand checks can happen, but the updates were vague and I had to follow up more than once to get a clear status. In the end it did move forward, but the delay made it hard to plan my trading and bills. Please improve the communication (clear ETA, what documents are needed, and proactive notifications) so it doesn’t feel like I’m guessing.
Awaiting broker reply