Published complaints and resolution updates for Ironfx.
I’m trading from Sharjah and requested a withdrawal after closing a few EURUSD positions. The request was accepted in the client area, but it stayed on “processing” longer than the timeline I usually see with other brokers. Support replied politely and asked for a couple of verification details again, which I sent the same day. After that, I only received generic updates and no clear ETA. I’m not saying the funds are lost, but the lack of a concrete timeframe is frustrating. I want a clear status update and a defined processing window so I can plan my cash flow.
Awaiting broker reply
