Published complaints and resolution updates for Kcmtrade.
I’m Rahul from Hyderabad. I opened a small live account to test execution and funding. Deposit by card went through instantly and trading was normal, so I decided to withdraw part of my balance after a week. My KYC shows as approved in the portal, but my withdrawal has been stuck on “pending” for several business days with no clear ETA. I contacted support twice: the first reply was a generic “finance team is checking,” and the second time they asked me to resend the same documents I already uploaded. I’m not saying they won’t pay—just that the process feels slow and repetitive. For UI testing: status stayed pending, no timeline, and the ticket updates didn’t change the withdrawal status. I’d like a clear confirmation time and a single checklist so I don’t keep resubmitting documents.
Awaiting broker reply
