Published complaints and resolution updates for MultiBank Group.
Priya from Kochi. I submitted a withdrawal request on 20 May for $350 to my bank account (Federal Bank). It’s been 6 working days and the portal still shows “processing.” Support keeps saying it will be updated soon but they are not sharing any transaction reference/UTR or a clear ETA. KYC is complete and my earlier withdrawal came in 2 days, so this delay is unexpected.
Awaiting broker reply
Arjun (Mumbai). Maine 27 May ko withdrawal request raise kiya tha $500 approx bank transfer pe (HDFC). Abhi tak status “processing” hi aa raha hai. Chat support bol raha hai 24-48 hrs, but already 5 working days ho gaye. Documents already verified hain, pehle withdrawals 2-3 din me aa chuke hain. Please exact timeline aur transaction reference share karo.
Awaiting broker reply