Published complaints and resolution updates for Ospreyfx.
I’m Ananya Gupta from Delhi. I requested a withdrawal after closing my trades and expected it to be processed within the stated timeline, but it stayed in a pending/processing status longer than I was comfortable with. Support replied and asked me to reconfirm basic details and wait another business day, which made the whole thing feel slower than necessary. I’m not saying the broker won’t pay—just that the communication could be clearer (exact steps, expected dates, and whether weekends/holidays affect processing). For UI testing: status changes were not very descriptive, and I had to ask support to know what was happening.
Awaiting broker reply
I submitted a withdrawal and it remained in ‘processing’ longer than expected. I understand checks can happen, but the portal didn’t show a clear estimated time and the email replies were generic until I chased it up. I’m not accusing anyone of wrongdoing—I just want clearer communication and a predictable timeline for withdrawals.
Awaiting broker reply
