Published complaints and resolution updates for Puprime.
I’m Kavya from Delhi. I requested a withdrawal after closing my positions, and the request stayed in “processing” longer than the timeframe shown in the portal. There was no clear status update beyond the generic label, so I had to follow up with support for clarification. Support replied, but the updates were mostly that it was “being checked,” which didn’t help me plan. I’m not saying it won’t arrive—just that the delay and lack of detailed tracking was frustrating and needs improvement.
Awaiting broker reply