Published complaints and resolution updates for Quanttekel.
I’m Ananya Gupta from Delhi. I requested a withdrawal after closing my EUR/USD positions and the status stayed on “processing” for several business days. I understand reviews and compliance checks happen, but the timeline shown in the portal didn’t match what I experienced. Support replied and asked me to reconfirm my bank details and upload one more document, which I did the same day. The issue eventually moved forward, but the lack of clear updates made it stressful because I planned that money for a bill. I’m not saying the funds are lost—just that the communication and turnaround time need to be more predictable and transparent.
Awaiting broker reply
