Published complaints and resolution updates for Royalcapitalpro.
I requested a withdrawal and it has remained in a pending/processing status beyond the timeframe shown in the client portal. I understand checks can happen, but I expected clearer updates. Support asked me to confirm basic details again, which I did immediately, yet I still don’t have a concrete ETA. I’m not claiming anything improper—just asking for faster communication and a predictable timeline.
Awaiting broker reply
I’m Mariam from Dubai and I opened an account to test this broker with a small deposit first. Trading itself was fine, but when I requested a withdrawal the status stayed on “processing” for several business days. I contacted support and kept getting generic replies like “it’s with the relevant department” without a clear ETA or explanation of what was missing. I’m not accusing anyone of wrongdoing—I just need a predictable withdrawal timeline. If there are additional verification steps or cut-off times, they should be communicated clearly inside the client portal. Please confirm what exact documents are required (if any), the expected processing time, and whether the withdrawal will be sent back to the same funding method.
Awaiting broker reply
