Smooth execution and a clean platform, but onboarding took a bit

Name: Smooth execution and a clean platform, but onboarding took a bit
Item: Fxprimus
Rating: 4
Author: Youssef Qureshi

I’m Youssef from Abu Dhabi and I’ve been trading mainly majors and gold on a Standard account. Overall the trading experience has been solid: orders go through cleanly and the spreads are usually acceptable for my style (mostly intraday, not heavy scalping). The only thing that slowed me down at the start was the account setup/verification flow. Nothing dramatic, but I had to re-upload one document because the first upload didn’t meet their format requirements, which added a day. Deposits worked fine for me and showed up quickly. Withdrawals did arrive, but not as fast as I expected on my first cash-out—after that it was more predictable. Support was polite and actually followed up in the same ticket instead of starting over each time. I’d rate it as a good broker experience with a few process improvements needed on the admin side.

Experience: 6 months
Country: United Arab Emirates
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 3/5
Support rating: 4/5

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Vikram SharmaVerified TraderUnverified

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Rohit NairUnverified

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Solid execution, but withdrawals could be more predictable

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Karanjit SinghUnverified

6 months

Mostly smooth execution, a couple of small platform hiccups

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Smooth execution and a clean platform, but onboarding took a bit