9/2/2026
Stable execution, but card deposit confirmation felt slow
I’m Mariam in Dubai and I’ve been trading mostly EUR/USD and gold on a Standard account. Overall the execution has been consistent for my intraday trades and I didn’t notice weird spikes or constant re-quotes. Spreads were usually reasonable during normal sessions, although around major news releases it can widen more than I expected (not unique, just something to plan for). Depositing by card worked, but the confirmation step took longer than I thought it would, so I couldn’t start trading immediately. Withdrawals did arrive, but not always on the exact day I requested—more like “a couple of business days” in practice. Support was helpful and polite when I asked about account settings and trading hours, but I’d love a clearer timeline shown in the portal for deposit/withdrawal processing stages. Overall it’s been a good experience and I’m comfortable continuing, just with a few small process improvements needed.
- Experience
- 6 months
- Country
- United Arab Emirates
- Account type
- Standard
- Deposit experience
- 3/5
- Withdrawal experience
- 4/5
- Support rating
- 4/5