Functional broker, but not the fastest with customer service

Name: Functional broker, but not the fastest with customer service
Item: ATFX
Rating: 3
Author: Aditi Sharma

I’m based in Bengaluru and have used ATFX for roughly 8 months on a Standard account. Deposits via card were instant and one bank transfer deposit reflected within a couple of hours. I mostly trade EUR/USD, AUD/USD, and XAU/USD. Trading conditions are acceptable on normal days, but during sharp moves I’ve seen a bit of slippage on stops. The bigger issue is responsiveness—support eventually answers, but it can take half a day to get a clear update. Withdrawals have been okay overall, but one payout took 3 working days which is slower than what I expected. So, average—works, but could be smoother.

Experience: 8 months
Country: India
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 3/5
Support rating: 3/5

More reviews of ATFX

Nikhil RaoVerified Review

8 months

MT4 stable, but spreads/charges clarity could be better

Hyderabad se trade karta hu, ATFX Standard account pe around 8 months ho gaye. Deposit maine mostly bank transfer (ICICI) se kiya, ek baar card se try kiya tha. Bank transfer same day credit ho jata hai, card deposit instant tha. Trading me I focus on USD/JPY, EUR/USD and sometimes NAS100 (when I’m testing). MT4 stable hai, disconnections rare. But spreads ka scene variable hai—majors pe manageable, but indices/Gold pe peak time me widen ho jata hai. Withdrawal: 2 withdrawals kiye—$150 and $400. First one 2 working days me aa gaya. Second time unhone additional documents maange and processing 3+ working days chala gaya. Itna delay nahi chahiye tha. Support helpful hai but follow-up karna padta hai. Overall 3 star because broker workable hai, but transparency + withdrawal speed improve hona chahiye.

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Rohit SharmaUnverified

8 months

Average experience: stable trading, slow-ish withdrawals

From New Delhi, I’ve traded with ATFX for around 8 months. I funded my account via bank transfer (ICICI) and the deposit usually reflected the same day. I mainly trade EUR/USD and USD/JPY, with occasional XAU/USD. The platform is stable and order placement is straightforward. Execution is fine in normal conditions, but during London open I’ve seen spreads widen and a couple of times my stop-loss filled a few pips away from the expected level. Withdrawal is where it becomes a mixed bag. My first withdrawal of ₹15,000 hit my bank in 2 working days. Another withdrawal of ₹50,000 took 4 working days and required a follow-up ticket. Support is polite but not very detailed. Overall I’d rate it 3/5—usable, but not the smoothest when you need quick withdrawals or clarity.

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Aarav MehtaVerified Review

9 months

Mumbai trader: good platform, but charges/spread surprise sometimes

Mumbai se hoon, ATFX pe around 9 months se trade kar raha. Deposit maine UPI se kiya tha (₹25k first time), instant reflect ho gaya. Mostly USD/INR nahi, but major pairs like EUR/USD, USD/JPY aur kabhi NAS100 CFD. Platform stable hai aur orders generally fill ho jate, but kabhi-kabhi spread suddenly widen ho jata hai, specially market open ke time. Ek baar NAS100 pe stop-loss expected price se thoda worse fill hua. Withdrawal: maine 2 withdrawals kiye bank transfer pe. First ₹12k within 2 working days aa gaya. Second time ₹18k took 4 working days—support ne bola "processing + bank time". Response aaya but exact ETA nahi diya. Overall mixed: beginner-friendly feel hai, but pricing transparency aur withdrawal consistency improve karni chahiye.

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Neha KapoorUnverified

6 months

Thik hai for regular trading, but don’t expect quick resolutions

Pune se ATFX Standard account use kar rahi hoon around 6 months. Deposit via netbanking easy tha and within 30 minutes credit ho gaya. I trade mostly USD/JPY and gold (XAU/USD). Trading experience okay, spreads normal. News time pe slippage hua and ek baar order execute hone me slight delay feel hua. Withdrawals mostly 1-2 days, but one time 3 days took and I had to send bank statement screenshot for confirmation. Support cooperative hai but quick nahi. Overall mixed, average broker.

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Functional broker, but not the fastest with customer service