Worst withdrawal experience and no clear resolution

Name: Worst withdrawal experience and no clear resolution
Item: Ausglobal
Rating: 1
Author: Karan Malhotra

Karan from Gurugram. I opened a Standard account and traded for about 2 months. Deposit via card worked fast, and I traded XAUUSD and GBPUSD. The problem started when I tried to withdraw. My withdrawal request was marked “processing” for days with no clear explanation. Support kept asking for the same details again and again on email, and I didn’t get a solid timeline. This kind of uncertainty is not acceptable when it’s your money. Trading conditions don’t matter if payouts aren’t reliable. I won’t continue.

Experience: 2 months
Country: India
Account type: Standard
Deposit experience: 2/5
Withdrawal experience: 1/5
Support rating: 1/5

More reviews of Ausglobal

Vikram SinghUnverified

9 months

Spreads ok, par withdrawal timeline fixed nahi lagta

Jaipur se Vikram. Ausglobal Standard account pe 9 months trade kiya. Deposit maine UPI se kiya tha, usually 5-10 min me credit ho jata. Pairs mostly EURUSD aur GBPUSD, kabhi kabhi XAUUSD. Regular hours me spreads theek rehte, but US session open ke aas paas thoda widen hota. Withdrawal: pehli baar ₹18,000 2 din me aa gaya, next time ₹30,000 ko 4 din lag gaye. Support se WhatsApp/email pe baat hui, reply aata hai but exact reason/ETA clear nahi hota. Overall average experience.

Read full review

Sanjay NairVerified Review

6 months

Smooth execution, but portal could be clearer

I’m Sanjay Nair from Delhi and I’ve been trading mostly majors and gold for the last few months. My overall experience with AUSGLOBAL has been positive: orders on MT5 feel responsive during normal liquidity and I haven’t seen any weird requotes on market entries. Spreads on EUR/USD look competitive for a standard account, though they widen a bit more than I expected around big news. Deposits went through without any drama, but the client portal layout took me a while to understand (especially finding the right funding method and the history screen). Support answered my chat questions in a reasonable time and explained the steps clearly. Withdrawals worked, but one request took longer than my previous broker, so I’m giving a slightly lower score there. Nothing alarming—just not the fastest.

Read full review

Aditi SharmaVerified Review

8 months

Average overall — good deposits, withdrawals can vary

I’m Aditi from Bengaluru. I used Ausglobal Standard for around 8 months. Deposits via bank transfer were credited the same day most times. I traded EURUSD and AUDUSD, mostly swing trades. The platform experience is stable, but I did see spread spikes around major announcements. Withdrawals to bank account were not consistent: one withdrawal took 2 working days, another took 5 working days. Support responded, but the communication felt a bit templated and I had to follow up to get an update. For me it’s a middle-of-the-road broker.

Read full review

Ishaan GuptaVerified Review

9 months

Average broker: smooth deposits, withdrawals not always predictable

I’m trading from Lucknow on a Standard account for about 9 months. Deposits via UPI were quick (usually under 5 minutes). I trade mainly USDINR (when available) and EURUSD, sometimes XAUUSD. Execution is okay for intraday, but I wouldn’t recommend it for news trading. I got noticeable slippage on a EURUSD breakout during a US CPI release. Withdrawals are where it becomes average. Two withdrawals were processed in 2–3 working days, but one took almost a week and support only said “it’s in process”. Eventually I received it to my bank account, but the timeline should be clearer. So overall 3 stars: usable, but not consistently fast on withdrawals/support.

Read full review

Worst withdrawal experience and no clear resolution