4/24/2025
Okay for learning, but the platform feels heavy sometimes
I’m Fatima from Al Ain and I opened a Standard account to practice short-term EUR/USD and gold trades. The onboarding was straightforward and I was trading the same day. Spreads looked fine most of the time, but during busy hours the platform felt a bit slow and I had a couple of moments where the price feed lagged for a few seconds. Deposit by card went through instantly, which I liked. Withdrawal worked, but it wasn’t as fast as I expected—my first payout took a few business days and I had to follow up once. Support replied politely and explained the processing timeline, but I wish the status updates were clearer inside the client area. Overall it’s usable for a small account and learning, but I wouldn’t rate it as “smooth” yet.
- Experience
- 6 months
- Country
- United Arab Emirates
- Account type
- Standard
- Deposit experience
- 4/5
- Withdrawal experience
- 3/5
- Support rating
- 3/5