4/2/2025
Solid spreads and execution, but the portal could be smoother
I’m Ahmed from Al Ain (UAE) and I’ve been trading FX majors and a bit of gold on a Standard account for about 6 months. Overall, the trading conditions have been good for my style (mostly intraday). Spreads on EUR/USD felt consistently tight during London session and I didn’t notice anything weird with fills on normal market conditions. Deposits landed fast for me and the funding steps were straightforward. Withdrawals did go through, but the process felt a little less “instant” than the deposit side—I had one withdrawal that took longer than I expected and I had to double-check the status in the client portal. Support was polite and answered my questions about account setup and trading hours quickly. My main complaint (not a serious one) is the client area UX: a couple of pages felt slow and I had to refresh once or twice to see updated balances. If they polish the portal, I’d be comfortable giving 5 stars.
- Experience
- 6 months
- Country
- United Arab Emirates
- Account type
- Standard
- Deposit experience
- 5/5
- Withdrawal experience
- 3/5
- Support rating
- 4/5