Solid execution, but the funding/withdrawal flow could be clearer

I’m Omar from Sharjah and I’ve been trading part-time around my day job. I opened a Standard account and mostly trade major FX pairs and gold during London/NY overlap. What I like: execution has been consistent for my style (market orders and a few pending orders). Spreads are generally competitive on majors, and the platform connection has been stable on my side. I also appreciate that the portal gives me enough info to track balances and open positions without digging too much. What needs work: the deposit/withdrawal area feels a bit “step-by-step” without explaining timelines clearly. My first withdrawal went through, but it took longer than I expected and I had to check the status more than once. Support did reply and stayed polite, but I’d prefer more proactive updates (even an email with each status change). Overall I’ll keep using it because the trading experience itself is good, but I’d like to see clearer processing time expectations and better notifications for payments.

Experience

6 months

Country

United Arab Emirates

Account type

Standard

Deposit experience

4/5

Withdrawal experience

3/5

Support rating

4/5