5/2/2025
Smooth onboarding, spreads ok, but withdrawals could be faster
I’m Youssef from Sharjah and I’ve been trading mostly EUR/USD and gold on a Standard account. Opening the account and getting verified was straightforward and the client portal is clean enough to find what I need without digging. Execution has been acceptable for my style (manual intraday trades). Spreads are generally fine during liquid hours, but I noticed they widen more than I expected around major news, so I avoid entering right on the release. Deposits were instant via my card, no issues. The only reason I’m not giving 5 stars is withdrawals: they did arrive, but the processing time felt inconsistent (one was fast, another took a few extra business days). Support answered politely and explained the timelines, but I’d prefer clearer status updates in the dashboard. Overall: decent experience, just needs tighter withdrawal handling and better tracking.
- Experience
- 6 months
- Country
- United Arab Emirates
- Account type
- Standard
- Deposit experience
- 5/5
- Withdrawal experience
- 3/5
- Support rating
- 4/5