Published complaints and resolution updates for IC Markets.
I requested a withdrawal after closing a small set of trades. The portal showed it as pending longer than the typical processing window mentioned in the help section. I’m not claiming anything improper—just that the status didn’t move for a couple of business days and I had to follow up. Support eventually responded and asked for an extra confirmation step, which I completed, but I’d prefer clearer prompts upfront so the request doesn’t sit in limbo.
Awaiting broker reply
I requested a withdrawal after closing a few positions and expected it to process within the timeframe shown in the portal. The request stayed in a pending/review status longer than I planned for, which disrupted my cash management for the week. Support did respond and said it was an internal review step, but I would prefer clearer status updates and a more accurate ETA before confirming the request. I’m not saying the funds are lost—just that the delay was frustrating and communication could be tighter.
Awaiting broker reply
I requested a withdrawal after closing a small set of trades. The request stayed in “pending” status longer than I’m used to, and I didn’t see a clear ETA in the portal. Support replied politely and asked for an extra confirmation step, which I completed, but I still think the process should be more transparent with better progress updates. Funds eventually arrived, but the waiting time made it hard to plan my next deposit.
Awaiting broker reply
I requested a small withdrawal after closing my positions and the status sat on “pending” longer than the timeframe shown in the dashboard. I’m not accusing anyone of wrongdoing, but the delay made it hard to plan because I didn’t get a clear updated ETA until I contacted support. Support eventually replied and said it was in processing and asked me to wait, which resolved later, but the communication could be more proactive (a simple notification or updated timeline would help).
Awaiting broker reply
I requested a withdrawal after closing a small swing trade batch, and the request stayed in a pending/processing status longer than the timeframe I normally see. I’m not saying the funds were lost—just that the delay made it hard to plan my next deposit cycle. Support asked me to confirm the same bank details again and said it can happen during extra verification checks. It eventually moved forward, but the lack of clear ETA during the wait was frustrating.
Awaiting broker reply
I requested a withdrawal after closing a set of trades, and the processing time ended up being longer than I expected. I’m not saying the broker refused it, but the status stayed pending across the weekend and I had to follow up to understand the timeline. It eventually moved forward, but the lack of clear ETA made planning difficult. I’d like to see more transparent updates in the client portal about what stage the withdrawal is at.
Awaiting broker reply
I’m Aditya Joshi (Bhopal). I requested a withdrawal and the status remained pending longer than the timeframe I normally expect. I eventually received an update after following up, but the delay made it hard to plan my trading capital for the week. I’m not saying funds were missing—just that the processing time and communication could be more predictable.
Awaiting broker reply
I requested a withdrawal and it stayed in a processing status longer than the timeline I usually see. There was no error message, just no movement for a couple of days, which made it hard to plan. Support did respond and said it was under routine review, but I would prefer clearer status updates (like what step it’s on and the expected completion date). The funds did eventually move, but the delay felt avoidable with better communication.
Awaiting broker reply
I’m based in Chennai, India, and I requested a withdrawal after closing a profitable week. The request showed as pending for longer than I’m used to, and I didn’t get a clear estimated timeline in the dashboard. Support did respond and asked me to re-confirm one detail in my payment method, but I still had to wait a couple of extra business days before it moved forward. I’m not saying it won’t arrive, just that the process felt slower and less transparent than I expected.
Awaiting broker reply
I’m Sneha Iyer from Chennai. I requested a withdrawal after closing a week of trades, and the status stayed as “pending” longer than the timeline I usually see. I understand checks can happen, but the lack of clear ETA in the portal made it hard to plan. What would help: a more specific status message (e.g., verification check vs. payment processing) and a realistic timeframe shown inside the request screen. Support eventually replied, but I had to follow up once to get an update.
Awaiting broker reply
I requested a withdrawal after closing a few positions, and the request stayed in “pending” status longer than I expected. I’m not claiming anything suspicious—just that the timeline wasn’t clearly communicated in the portal. I submitted the request on a weekend, so I understand processing can take longer, but I would have appreciated a more specific ETA or an automatic update email. Support replied and asked me to wait for the next business day, which eventually helped, but the lack of visibility was stressful while my funds were in limbo.
Awaiting broker reply
I’m Siddharth Jain (Jaipur). I requested a withdrawal and it remained in “processing” longer than the timeline I expected based on earlier transactions. I understand checks can happen, but I didn’t see a clear status update beyond the generic label. Support eventually replied and asked for an extra confirmation step, which I provided the same day. After that, the withdrawal moved forward, but the overall delay was frustrating because I was planning around that payout. I’m not saying the money was lost—just that the communication and status updates could be more transparent.
Awaiting broker reply
I requested a withdrawal after a profitable week and it stayed in “pending” status longer than I’m used to. The amount wasn’t huge, but it made me nervous because I plan my trading capital tightly. Support replied and said it was an additional review/processing step and asked me to confirm payment details again. It did eventually move forward, but I’d prefer clearer time estimates and proactive updates so I don’t have to follow up.
Awaiting broker reply
I’m based in Bengaluru and requested a withdrawal after closing a few positions. The request showed as ‘processing’ for longer than I expected, and I didn’t see an estimated completion time in my portal. Support replied, but the message was generic and didn’t explain whether it was a banking cutoff, extra review, or a normal queue. The funds did arrive eventually, but I’m logging this complaint because the tracking and communication could be clearer for traders who plan around cash flow.
Awaiting broker reply
I requested a withdrawal after closing a week of trades, and the portal initially showed it would be processed within the stated timeframe. It ended up taking longer than expected and the status updates were not very clear, so I had to contact support to confirm it wasn’t stuck. Support did respond and the funds eventually arrived, but I’d like more transparent tracking (e.g., clear stages and expected dates) so I don’t have to follow up.
Awaiting broker reply
