Published complaints and resolution updates for WinproFX.
I requested a withdrawal after closing a few trades and the status stayed on ‘processing’ longer than I expected. Support replied politely, but the updates were generic and didn’t give a clear timeline. I’m not saying the money is gone—just that the delay and lack of detailed status updates made it stressful. I’d like more transparent tracking (e.g., stages, expected completion window) so I know what’s happening.
Awaiting broker reply
I requested a small withdrawal after a few weeks of testing the platform, and it sat in ‘pending’ status longer than the timeframe I expected. I’m not saying the money is lost, but the lack of proactive updates made it stressful. Support asked for an additional confirmation step, which I completed, and then I had to follow up again to get a clearer timeline. I’d be more comfortable if they showed a more accurate expected processing window and sent status notifications when something requires action.
Awaiting broker reply
I requested a withdrawal after closing a few EUR/USD trades and the status stayed as ‘pending’ longer than the app suggested. I’m not saying the money is gone, but I couldn’t get a firm ETA in the first couple of chats—just generic responses about processing. I’d like an upfront SLA (e.g., 1–2 business days) and a confirmation email with the expected completion date. The funds eventually moved, but the waiting and vague updates were frustrating.
Awaiting broker reply
I requested a withdrawal after closing a small set of trades and the request stayed in “pending” status longer than the timeline I expected based on the app’s wording. I’m not claiming anything improper—just that the communication could be better. I had already completed basic verification, so I wasn’t sure if any extra step was needed. I’d like clearer in-app updates (for example: whether it’s under review, queued, or waiting on banking rails) and an estimated time range that matches real processing times.
Awaiting broker reply
I requested a withdrawal from my WinproFX account and it showed as processed on their side, but the money didn’t reach my bank when I expected. I understand transfers can take time, but the updates were vague and I had to follow up more than once to get a clearer timeline. The funds eventually arrived, but the delay made it hard for me to plan. I’d like more transparent status updates and clearer expectations for UAE withdrawals.
Awaiting broker reply
I requested a withdrawal after closing a few positions and expected it within the usual timeframe shown in the dashboard. The request stayed in a ‘processing’ state longer than expected, and I didn’t see clear updates unless I manually checked. Support eventually confirmed it was in the queue and it did arrive, but I’d like clearer status notifications and a more accurate ETA.
Awaiting broker reply
I requested a withdrawal and it stayed in “processing” status longer than the timeframe shown in the dashboard. I’m not saying it won’t arrive, but the lack of clear updates is frustrating. I’d prefer a more specific ETA or at least a status message explaining what’s being checked. Support told me it was under review and asked me to wait, but didn’t provide a concrete timeline.
Awaiting broker reply
I requested a withdrawal after closing a few positions and the request stayed in “pending” status longer than the timeframe I expected based on the cashier page. I’m not saying the funds are gone, but the lack of clear updates is frustrating. I contacted support and got a polite response, but it was generic and didn’t include a concrete date or reason (for example, whether it was a verification check or a banking cutoff). I’d like a clearer status tracker and proactive updates when a withdrawal takes longer than normal.
Awaiting broker reply
I requested a withdrawal after closing a few trades, and the request stayed in a pending status longer than the estimate shown in the dashboard. I understand checks can happen, but I had to contact support to get a clearer update. Support replied and said it was being processed, but the communication could be more proactive so I don’t have to chase for a timeline. The funds did arrive later, but the delay was stressful and not ideal when you’re managing cash flow.
Awaiting broker reply
My withdrawal request showed as 'pending' longer than the timeline displayed in the dashboard. I eventually received an update after I contacted support, but I had to follow up more than once to get a clear status. I’m not saying the funds are lost—just that the communication and turnaround time didn’t match what I expected.
Awaiting broker reply
My withdrawal request has been pending longer than the timeframe shown in the dashboard. I submitted the request after trading profits on my Standard account and completed the requested verification steps, but the status stayed on “processing” with no clear ETA. Support replied politely but only said it was “being reviewed.” I’m not claiming anything improper—just asking for a clearer timeline and better status updates inside the app so I’m not guessing what’s happening.
Awaiting broker reply
I requested a withdrawal and it stayed in 'processing' for longer than the timeline shown in the portal. I understand checks can happen, but the status updates were not clear and I had to follow up twice to get a useful response. I’m not saying it won’t arrive—just that the communication and ETA were unclear. I’d like a clearer tracking page (submitted, verified, approved, sent) and a realistic timeframe displayed before confirming the request.
Awaiting broker reply
I requested a withdrawal after closing my positions and it stayed in 'processing' for several business days. Support told me it was a routine compliance check and asked for an additional document, which I provided the same day. The money eventually arrived, but the timeline wasn’t clear and I had to follow up more than once. I’m not saying they refused the withdrawal—just that the delay and communication could be improved.
Awaiting broker reply
Main Mariam Al Hosani, Sharjah. WinproFX Standard account se USD 700 withdrawal request dala tha. 12+ business days ho gaye, abhi bhi pending. Deposit debit card (AED) se kiya tha. Trading pairs: XAUUSD, EURUSD. Support sirf bolta hai “finance team is checking” without any date. Please process my withdrawal and share a proper reference/confirmation.
Awaiting broker reply
I requested a withdrawal after a short run of trades from my Standard account. The request stayed in ‘processing’ longer than the timeframe shown in the portal. Support replied that an additional review was needed and asked me to confirm some details, which I did the same day. The money eventually arrived, but I’d like clearer communication and proactive status updates when a payout is taking longer than expected.
Awaiting broker reply
