Fast execution and tight spreads, but onboarding took patience

Name: Fast execution and tight spreads, but onboarding took patience
Item: IC Markets
Rating: 4
Author: Khalid Al-Farsi

I’m Khalid from Al Ain and I’ve been trading mostly EURUSD and XAUUSD with IC Markets for the last 6 months on a Standard account. Execution feels quick during normal sessions and the spreads are consistently tight enough for my intraday setups. Deposits were straightforward for me and the funds showed up without drama. The only reason I’m not giving a perfect score is the initial onboarding/KYC process. It wasn’t “bad,” just slower than I expected with a couple of back-and-forth checks, and I had to double-check which documents they wanted. Withdrawals have been okay overall, but not always same-day—more like a routine processing window. Support replies were polite and usually clear, though I sometimes had to follow up once to get a timeline. Overall: solid trading conditions, and I’m comfortable continuing, but I’d like slightly smoother account setup and more predictable withdrawal turnaround.

Experience: 6 months
Country: United Arab Emirates
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 3/5
Support rating: 4/5

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Sara Al-FarsiUnverified

6 months

Fast execution, but the portal feels a bit busy

I’m Sara from Ajman and I’ve been trading with IC Markets for about 6 months on a Standard account. Execution has been consistently quick for my intraday EUR/USD and gold trades, and spreads usually look competitive during normal hours. The overall experience is positive, but the client portal feels a little cluttered and it took me a few tries to find some basic settings and statements. Deposits went through smoothly for me, while withdrawals were generally fine but not always as fast as I expected on weekends. Support was polite and helpful when I asked about account documents and fee details, even if the first reply was a bit template-like.

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Sanjay SharmaUnverified

6 months

Solid execution on MT5, but fees info could be clearer

I’m Sanjay from Delhi and I’ve been trading mostly major FX pairs on MT5. Overall the execution has been consistent for my style (short intraday trades), and I rarely see platform hiccups during active sessions. Spreads on EUR/USD have generally been tight, and the order fills feel predictable. Where I think it can improve is the clarity around all trading costs (swap/overnight, commissions per account type, and any third‑party payment charges). The info is there, but it took me some digging and a couple chats to confirm what I would actually pay depending on the account setup. Support was polite and answered my basic questions without pushing me to deposit more, which I appreciate. I’m staying with them for now, but I’d like a more transparent “all-in cost” breakdown inside the client portal.

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Omar NasserUnverified

6 months

Fast execution on majors, but the client portal could be cleaner

I’m Omar from Al Ain (UAE) and I’ve been using IC Markets mainly for EUR/USD and XAU/USD intraday. Execution has been consistently quick for my style (short holds, multiple entries), and spreads on the majors are usually competitive during London/NY overlap. I also like that the platform setup was straightforward and I didn’t feel pushed into taking bonuses or anything like that. What keeps this from being a full 5 stars is the overall “account area” experience. Some settings and documents are a bit buried, and I had to double-check a couple of times to confirm which account/server I was logging into. Also, around major news events, costs can widen more than I’d like (not unexpected, but noticeable if you scalp). Overall: solid trading conditions and reliable enough that I keep it as one of my main accounts, just hoping for a smoother portal/UI and clearer account labeling.

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Ahmed NasserUnverified

6 months

Solid execution, but I had to fine-tune my setup

I’m Ahmed from Dubai and I’ve been trading mostly majors and gold. My overall experience has been positive: execution feels consistent during normal sessions and spreads on the pairs I trade are generally competitive. I run EAs occasionally, and once I adjusted my VPS location and avoided news spikes, the fills looked clean. What keeps it from being a perfect score is the learning curve around account settings and platform details (leverage, symbol specs, swap rates). Nothing was “wrong,” but I had to double-check a few things before I felt fully comfortable. Deposits were straightforward for me and reflected quickly. Withdrawals were fine, just not always as fast as I expected depending on the timing and method. Support was helpful when I asked specific questions and provided screenshots.

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Fast execution and tight spreads, but onboarding took patience