Solid execution, but the portal could be smoother

Name: Solid execution, but the portal could be smoother
Item: Fxgiants
Rating: 4
Author: Layla Nasser

I’m Layla from Abu Dhabi and I’ve been trading mostly majors (EUR/USD, GBP/USD) plus gold during London/NY overlap. Overall my experience has been positive: order execution feels consistent and I haven’t noticed abnormal slippage on market orders compared with what I expect around news. The account setup and verification were straightforward, but the client portal feels a bit cluttered—finding statements and changing small account settings took more clicks than it should. Spreads are generally acceptable for my style (short swing and occasional intraday), though I still avoid entering right at major data releases. Deposits went through without issues using card, and the balance updated quickly. Withdrawals worked, but they weren’t as fast as I expected the first time and I had to double-check the status page a couple of times. Support was polite and answered my questions clearly, even if the first reply was a little templated. Net: good trading conditions for my needs, just room to improve the portal UX and make withdrawal status updates clearer.

Experience: 6 months
Country: United Arab Emirates
Account type: Standard
Deposit experience: 5/5
Withdrawal experience: 3/5
Support rating: 4/5

More reviews of Fxgiants

Sanjay NairUnverified

6 months

Okay for basic MT4 trading, but costs add up on Standard

I’m Sanjay from Pune and I used FXGiants mainly for simple EURUSD and gold trades on MT4. Account opening was smooth and I could place trades without platform issues, but on the Standard account the spreads felt wider than I expected during active sessions, so scalping wasn’t really comfortable for me. Deposits went through quickly and the client portal was easy enough. Withdrawals did arrive, but not as fast as I was hoping—nothing dramatic, just slower than some other brokers I’ve tried. Support replied politely when I asked about fees and account settings, but the answers felt a bit templated and I had to follow up to get clarity. Not the worst experience, just average overall. If the pricing on Standard was tighter, I’d rate it higher.

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Priya PatelUnverified

3 months

Reliable execution on Fxgiants

Spreads were competitive during London session and I had no major slippage issues on major pairs. Mobile app works well for monitoring positions.

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Arjun SharmaVerified TraderUnverified

2 years

Good support from Fxgiants

Support at Fxgiants answered my KYC questions within a few hours. The onboarding process was straightforward for a standard account from Bangalore.

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Arjun IyerVerified TraderUnverified

6 months

Decent execution, but the platform feels a bit dated

I’m Arjun from Chennai and I’ve been trading majors and gold on a Standard account for the last 6 months. Order placement has been mostly smooth and I didn’t face random disconnects during normal market hours. Spreads were acceptable for swing trades, but during high-volatility news candles I noticed they widened more than I expected, so I stopped scalping around events. Deposits went through without drama (I used a bank transfer once and an online method another time). Withdrawals worked, but the processing time wasn’t consistent—one payout came quickly and another took a few extra business days with no clear status update until I followed up. Support was polite and eventually helpful, but I had to repeat the same information (ticket number, account email, withdrawal reference) more than once. Overall, it’s usable for my style, but I’d like clearer tracking on withdrawals and a more modern client area.

Read full review

Solid execution, but the portal could be smoother