Decent execution, but withdrawals need clearer timelines

Name: Decent execution, but withdrawals need clearer timelines
Item: Amana
Rating: 3
Author: Saeed Al Shehhi

I’m trading with Amana from Ras Al Khaimah for around 7 months on a Standard account. Deposited via bank transfer (AED) and started mostly with EUR/USD and XAU/USD, sometimes GBP/JPY during London session. The good: execution is generally fine and I don’t see crazy requotes. Spreads on EUR/USD are okay in normal hours, and gold is tradable though it widens around news. The not-so-good: withdrawal speed is inconsistent. My first withdrawal (about 1,500 AED) came in 2 business days. Second one (around 2,000 AED) took close to 5 business days and I had to follow up twice with support. Support replies, but it feels template-ish and they don’t always give an exact ETA. Overall it’s not a scam vibe, but for a broker in this region I expected more predictable withdrawal processing and more proactive updates.

Experience: 7 months
Country: United Arab Emirates
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 3/5
Support rating: 3/5

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Sneha IyerUnverified

5 months

Average experience, platform stable but service speed medium

Main Chennai se hoon, 5 months se Amana use kar rahi hoon (Standard account). Deposit via UPI (₹20,000) kiya tha, within 10 minutes credit ho gaya. Main mostly EURUSD aur NAS100 (indices) trade karti hoon. Trading side: platform downtime nahi aaya, charts ok hain. But peak hours me NAS100 spreads thode widen hue aur couple of trades me slippage mila. Withdrawal: ₹8,000 withdraw kiya to next day aa gaya, but ₹16,000 wale request me 3 days lag gaye. Support chat pe response milta hai, but detailed explanation nahi dete. Not a scam vibe, but premium service bhi feel nahi hoti. Middle level broker jaisa lagta hai.

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Pooja DesaiUnverified

5 months

Ahmedabad se: ok broker but fees/charges clarity better honi chahiye

Main Pooja Desai (Ahmedabad). Amana pe 5 months trade kiya, Standard account. Pairs: EURUSD, USDCHF, thoda XAUUSD. Deposit: UPI se ₹15k + ₹20k deposits kiye, dono fast credit hue. Trading: Interface and MT5 connection stable raha. Spreads average, but overnight holding pe swap charges thode confusing lage. Statement me numbers dikhe but pehle se estimate nahi ho paaya. Withdrawal: ICICI bank transfer pe 2 withdrawals. 3 working days aur 4 working days. Bank ne inward charge cut kiya, broker side se clarity nahi mili ki expected cut kitna hoga. Support: Swap calculation poocha to generic link bhej diya, detailed breakdown nahi diya. Isliye 3 stars. Reliability ok, transparency/support depth improve ho.

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Riya ChatterjeeVerified Review

7 months

Mixed bag: smooth deposits, average withdrawal speed, spreads vary by session

Riya Chatterjee, Kolkata. Used Amana for roughly 7 months on a Standard account. Traded mainly GBPUSD and EURUSD, and occasionally XAUUSD. Deposit experience: UPI deposit (₹20,000) was credited quickly the same morning. Trading experience: During London session, spreads looked reasonable. During late Asian hours, spreads on GBPUSD felt wider, which affected my entries. Withdrawal experience: I withdrew ₹14,500 via bank transfer to HDFC. It took 3 working days. No rejection, but I wish they showed clearer status updates instead of just “processing”. Support: Support is reachable, but getting a straight answer sometimes takes multiple messages. Overall 3 stars—works, but there’s room to improve on transparency and support quality.

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Omar Al MansooriUnverified

6 months

Execution aur withdrawal delays ne trust kam kar diya

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Decent execution, but withdrawals need clearer timelines