Okay broker, but bank transfer withdrawal took longer than promised

Name: Okay broker, but bank transfer withdrawal took longer than promised
Item: Atglobal
Rating: 3
Author: Priya Nair

I’m Priya Nair from Kochi. I used Atglobal Standard account for around 6 months. Deposit was via debit card (₹15,000) and it reflected instantly. I traded mainly USDJPY and EURUSD, with a few small positions on gold. Platform experience is decent and order placement is smooth during normal market hours. The issue for me was withdrawals: my first withdrawal to my bank account (IMPS) took about 3 working days even though support initially said 24 hours. They did respond on email and asked for a fresh bank statement for verification, which slowed things down. Support is polite but you have to follow up. Overall not bad, just keep buffer time for withdrawals.

Experience: 6 months
Country: India
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 2/5
Support rating: 3/5

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Saeed Al NuaimiVerified TraderUnverified

12 months

Mostly good for gold/majors, withdrawals came but could be faster

Dubai se trade karta hoon. Atglobal Standard account use kiya 1 year ke around. Deposit maine bank transfer (UAE local transfer) se kiya—5,000 AED—same day credit ho gaya. Trading: XAU/USD aur EUR/USD pe focus. Execution generally smooth, and app stable raha. Spread normal time pe theek, but news ke time widen hota hai (expected). I keep smaller lots during data releases. Withdrawal: 2 times withdraw kiya—1,200 AED aur 1,500 AED—both bank me aaye. First took 2 business days, second took 3 business days. Support email pe response 8-10 hours me aaya, but short replies. Overall satisfied, bas withdrawal ko 24 hours ke andar kar dein to aur better. 4 stars.

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Nikhil KulkarniUnverified

6 months

Trading theek hai, but finance team se delays ho jaate

Nikhil from Nagpur. Standard account use kar raha hoon around 6 months. Deposit UPI (Paytm) se instant aaya. Main GBP/USD aur USD/JPY trade karta hoon. Normal spread okay hai, but London open pe sometimes spike karta hai. Platform stable hai though. Withdrawal 2 baar kiya. Pehli baar 24 hours me aa gaya, dusri baar almost 3 working days lag gaye. Support ne bola ‘finance processing’ but proper timeline nahi diya. Overall experience average.

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Manish VermaUnverified

8 months

Execution theek hai, withdrawals me thoda patience chahiye

Main Noida se trade karta hoon. Atglobal ka Standard account use kar raha hoon last 7-8 months se. Deposit maine UPI (PhonePe) se kiya tha, first time 25k INR aur baad me 10k INR add kiya—credit almost instant ho gaya. Trading experience: EUR/USD aur XAU/USD pe mostly scalping karta hoon. Normal times me spread theek rehta hai, but London open ke time kabhi-kabhi spread suddenly widen ho jata hai, specially gold me. Slippage bhi news ke around notice hua (NFP day par 2-3 times). Withdrawals: 2 withdrawals kiye—ek 12k INR, ek 18k INR. Dono UPI par aaye but first one 2 working days me, second one 4 working days le gaya (weekend count nahi). Support ne reply diya but generic sa laga, exact reason clear nahi kiya. Overall: platform stable hai, deposit smooth, but withdrawal timeline consistent nahi hai. 3 stars isliye.

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Aarav MehtaUnverified

9 months

Mumbai trader: deposit fast, but spreads + support average

Mumbai se trade kar raha hoon, Atglobal pe approx 9 months. Standard account. UPI se deposit kiya (PhonePe) — 25,000 INR within 10 minutes reflect ho gaya. Main mostly EURUSD, USDJPY aur kabhi kabhi US30 intraday karta hoon. Execution ok hai but spreads weekend/opening pe widen ho jaate hain. US30 pe especially volatility mein fills thode odd mile, like expected price se 10–20 points gap. Withdrawal: bank transfer to HDFC. 15,000 INR withdrawal 3rd day ko mila (2-3 working days bola tha). So acceptable but instant nahi. Support: WhatsApp pe respond karte hain but detailed explanation nahi dete, bas “team will check” type. Mixed experience isliye 3/5.

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Okay broker, but bank transfer withdrawal took longer than promised