Decent for regular trading, but payout communication is weak

Name: Decent for regular trading, but payout communication is weak
Item: Doo Prime
Rating: 3
Author: Vikram Singh

I’m based in Jaipur. Used Doo Prime Standard for about 9 months. I trade mainly EURUSD and XAUUSD, sometimes NAS100. Spreads are fine on regular sessions, and I didn’t face major platform outages. Funding was via bank transfer (Axis). Deposit reflected the same day. Where I’m not fully satisfied is withdrawals: one payout came in 2 business days, another took 6 business days with no clear status updates. Support eventually replied via email, but it felt like I had to chase them. So overall it’s usable, but not premium-level service for payments/support.

Experience: 9 months
Country: India
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 3/5
Support rating: 3/5

More reviews of Doo Prime

Ishaan GuptaUnverified

9 months

Good platform stability, average back-office experience

I’m based in Lucknow and used Doo Prime Standard account for about 9 months. Deposit through bank transfer (Axis Bank) was smooth and credited the same day. I mostly trade EURUSD and NAS100 (occasionally). Platform stability has been good, and execution is acceptable in normal conditions. However, during major US news events I’ve seen spreads widen more than expected. Withdrawals: one came in 2 business days, another took 4 business days due to what support called “additional checks”. Support is responsive but not very specific on timelines. Overall, I’d rate it average—fine to trade, but the back-office experience needs improvement.

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Sanjay IyerUnverified

6 months

Fast execution, but the portal feels a bit clunky

I’m Sanjay from Pune and I’ve been trading mostly EURUSD and XAUUSD on a Standard account. Execution has been consistently quick for my style (intraday + a few swing holds), and spreads are generally reasonable during London/NY overlap. What I didn’t love is the client portal experience—some pages load slowly on mobile, and the transaction history filters feel limited when I’m trying to reconcile a busy week of trades. It’s not a deal-breaker, just something I hope they improve. Deposit was straightforward and credited without drama. Withdrawal did arrive, but it took longer than I expected compared to the deposit speed. Support was polite and answered my questions, though I had to follow up once to get a clearer timeline.

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Fatima Al MarriUnverified

10 months

Works, but withdrawals can take longer than expected

I’m in Dubai and have been trading with Doo Prime Standard account for around 10 months. I deposited via bank transfer from Emirates NBD and the funds showed up the same day. I trade mostly XAUUSD and EURUSD on MT5. Execution is generally fine, though I’ve noticed slippage during high volatility and slightly wider spreads around market open. Withdrawals are not consistent: one arrived to my bank in 2 business days, another took 4 business days and I had to chase support twice for an update. Support replies are polite but sometimes vague. Overall it’s usable, just not the smoothest experience on payouts.

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Omar Al MansooriUnverified

6 months

Overall theek, but updates aur timeline clear nahi rehte

Main Dubai se hoon. Doo Prime Standard account 6 months se use kar raha hoon. Deposit maine bank transfer (Mashreq) se kiya tha—same day credit ho gaya. Trading mostly EURUSD aur XAUUSD pe karta hoon. Platform stable hai aur normal time pe execution theek. News time pe spreads widen aur thoda slippage aata hai, which is expected but thoda zyada feel hua. Withdrawal side pe ek baar 2 din mein aa gaya, dusri baar 4 working days lag gaye. Support se chat kiya to reply aaya, but exact ETA nahi diya. Overall 3-star—broker chal jata hai, par communication aur withdrawals ka process better ho sakta hai.

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Decent for regular trading, but payout communication is weak