Clean execution and simple funding, but the app could be smoother

Name: Clean execution and simple funding, but the app could be smoother
Item: Rakutensec
Rating: 4
Author: Mariam Al Nuaimi

I’m Mariam from Abu Dhabi and I’ve been using Rakuten Securities mostly for EUR/USD and USD/JPY swing trades. Account opening was straightforward and the platform feels stable during normal market hours. Spreads are generally fine for my style, and I like that the order tickets are clear (I don’t have to click through too many screens to set SL/TP). Deposits via bank transfer went through without surprises, but the mobile experience sometimes feels a bit heavy—charts load slower than I expect and switching between timeframes can lag. Support answered my questions about margin requirements politely, though the response was not immediate. Overall it’s a solid broker for my use case, but I’d rate it higher if the mobile performance and response times were more consistent.

Experience: 6 months
Country: United Arab Emirates
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 4/5
Support rating: 3/5

More reviews of Rakutensec

Hessa Al MansooriUnverified

6 months

Reliable execution, but the platform takes time to get used to

I’m Hessa from Abu Dhabi and I’ve been using Rakutensec for about 6 months. Overall it feels stable and “serious” compared with some app-first brokers. Execution on major FX pairs has been consistent for me and I haven’t had any random disconnects during London/NY overlap. The downside is the interface/workflow. Finding some settings (like order defaults and alerts) took more clicks than I expected, and the platform feels built for experienced users rather than someone who wants everything simplified. Spreads are generally fine on majors, but I wouldn’t call them the absolute tightest during fast news. Deposits were straightforward using my card/bank option and the funds showed up without drama. Withdrawals did arrive, but not as fast as some other brokers I tried—still within a reasonable window. Support was polite and accurate when I asked about swap charges and trading hours, just not “instant” on the first reply. I’m keeping the account because the trading side is dependable, and I can live with the UI learning curve.

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Clean execution and simple funding, but the app could be smoother

Experience

6 months

Country

United Arab Emirates

Account type

Standard

Deposit experience

4/5

Withdrawal experience

4/5

Support rating

3/5

More reviews of Rakutensec

Hessa Al MansooriUnverified

6 months

Reliable execution, but the platform takes time to get used to

Read full review