Reliable execution, but the funding/withdrawal flow feels old-school

I’m Kavya from Kolkata and I’ve been using Rakuten Sec for about 6 months. Overall the platform feels stable and I haven’t had random disconnects during active sessions, which matters a lot when I’m managing intraday FX positions. Order placement is straightforward and execution has been consistent for my usual position sizes. The main reason I’m not giving a perfect score is that the deposit/withdrawal experience feels a bit more procedural than some newer apps. Deposits go through, but the steps and confirmations aren’t as smooth as I expected, and I’d like clearer status updates inside the account area. Withdrawals did arrive, but it took longer than I assumed and I ended up checking emails to confirm what stage it was in. Support was polite and professional when I asked about the transfer timeline and fees, but responses weren’t instant. If you’re patient and you prefer a more traditional broker experience, it’s a solid option. If you want super-fast in-app funding and simple tracking, you may find it a little dated.

Experience

6 months

Country

India

Account type

Standard

Deposit experience

4/5

Withdrawal experience

3/5

Support rating

4/5