9/15/2026
Stable execution, but the platform takes time to get used to
I’m Khalid Khan from Al Ain (UAE) and I’ve been using Rakuten Sec for the last 6 months on a Standard account. My main focus is major FX pairs and I trade mostly during London/New York overlap. Overall the experience has been reliable—orders go through without drama and the pricing looks consistent during normal market conditions. What I liked: execution felt stable and I didn’t notice random platform freezes on my side. The account dashboard is clear enough once you learn where everything is, and trade history/export is handy for reviewing my journal. What could be better: the platform workflow isn’t the most intuitive at first, so setting alerts and managing multiple watchlists took me a while. Also, withdrawals were not instant for me—nothing alarming, just slower than I expected. Support was decent: I contacted them once about a statement/report format and got a helpful response after some back-and-forth. Not perfect, but professional. Net: solid broker experience for me so far, with room to improve on the user experience and speed of cash-outs.
- Experience
- 6 months
- Country
- United Arab Emirates
- Account type
- Standard
- Deposit experience
- 4/5
- Withdrawal experience
- 3/5
- Support rating
- 4/5