Rakutensec

Poor

0.4

0 reviews

Arjun SinghUnverified

6/6/2026

Clean platform and stable execution, but onboarding took time

Name: Clean platform and stable execution, but onboarding took time
Item: Rakutensec
Rating: 4
Author: Arjun Singh

I’m Arjun from Pune and I’ve been using Rakutensec for about 6 months mainly for USD/JPY and EUR/JPY intraday setups. The platform feels well-organized and I haven’t had random disconnects during active sessions, which matters to me more than fancy features. Execution has been consistent in normal market hours and my orders generally match what I expect. Spreads are okay for majors, though around news the pricing widens enough that I avoid trading those moments anyway. My only real friction was account onboarding/KYC. Nothing dramatic, but it took a few back-and-forth messages and felt slower than it should be. Once the account was active, day-to-day trading has been smooth. Overall I’m satisfied and I’ll keep the account as one of my regular options, but I’d like faster verification and clearer status updates during setup.

Experience: 6 months
Country: India
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 4/5
Support rating: 3/5

More reviews of Rakutensec

Neha NairUnverified

18 months

Mixed withdrawal timeline at Rakutensec

Trading conditions at Rakutensec were acceptable, but one withdrawal took longer than expected. Eventually received funds after additional verification.

Read full review

Arjun GuptaVerified Review

6 months

Clean interface and stable fills, but KYC took longer than expected

I’m Arjun from Bangalore and I’ve been using Rakuten Securities for about 6 months. Overall the platform feels polished and reliable. Order placement is straightforward, charts load quickly, and I haven’t had random disconnects during active sessions. Spreads on the majors were reasonable for my style (mostly intraday EUR/USD and USD/JPY) and execution felt consistent with minimal requotes. What I didn’t love was the onboarding/KYC pace. I had to resubmit one document because the upload looked slightly blurry, and the verification timeline stretched out more than I expected. Support was polite and gave clear instructions, but it still added friction at the start. Deposits were smooth once the account was active. Withdrawals worked, but I’d like a bit more transparency on processing stages (it sometimes feels like you’re waiting without updates). If they improve the status tracking and make the initial verification smoother, I’d happily rate it higher.

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Kavya KumarVerified TraderUnverified

6 months

Reliable execution, but the funding/withdrawal flow feels old-school

I’m Kavya from Kolkata and I’ve been using Rakuten Sec for about 6 months. Overall the platform feels stable and I haven’t had random disconnects during active sessions, which matters a lot when I’m managing intraday FX positions. Order placement is straightforward and execution has been consistent for my usual position sizes. The main reason I’m not giving a perfect score is that the deposit/withdrawal experience feels a bit more procedural than some newer apps. Deposits go through, but the steps and confirmations aren’t as smooth as I expected, and I’d like clearer status updates inside the account area. Withdrawals did arrive, but it took longer than I assumed and I ended up checking emails to confirm what stage it was in. Support was polite and professional when I asked about the transfer timeline and fees, but responses weren’t instant. If you’re patient and you prefer a more traditional broker experience, it’s a solid option. If you want super-fast in-app funding and simple tracking, you may find it a little dated.

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Mariam Al NuaimiUnverified

6 months

Clean execution and simple funding, but the app could be smoother

I’m Mariam from Abu Dhabi and I’ve been using Rakuten Securities mostly for EUR/USD and USD/JPY swing trades. Account opening was straightforward and the platform feels stable during normal market hours. Spreads are generally fine for my style, and I like that the order tickets are clear (I don’t have to click through too many screens to set SL/TP). Deposits via bank transfer went through without surprises, but the mobile experience sometimes feels a bit heavy—charts load slower than I expect and switching between timeframes can lag. Support answered my questions about margin requirements politely, though the response was not immediate. Overall it’s a solid broker for my use case, but I’d rate it higher if the mobile performance and response times were more consistent.

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Clean platform and stable execution, but onboarding took time

Experience

6 months

Country

India

Account type

Standard

Deposit experience

4/5

Withdrawal experience

4/5

Support rating

3/5

More reviews of Rakutensec

Neha NairUnverified

18 months

Mixed withdrawal timeline at Rakutensec

Trading conditions at Rakutensec were acceptable, but one withdrawal took longer than expected. Eventually received funds after additional verification.

Read full review

Arjun GuptaVerified Review

6 months

Clean interface and stable fills, but KYC took longer than expected

Read full review

Kavya KumarVerified TraderUnverified

6 months

Reliable execution, but the funding/withdrawal flow feels old-school

Read full review

Mariam Al NuaimiUnverified

6 months

Clean execution and simple funding, but the app could be smoother

Read full review