Solid execution, but withdrawals could be clearer

I’m Omar from Al Ain and I’ve been using this broker on and off for about 6 months on a Standard account. Execution has been consistent for my intraday trades and I haven’t seen random platform freezes during active sessions. Spreads feel reasonable most of the time, though they widen during major news which is expected. Deposits were straightforward and reflected quickly in my account. Where I think they can improve is the withdrawal communication: the payout did arrive, but the status updates inside the client area felt vague, so I had to double-check with support to confirm the processing stage. Support was polite and answered in a decent time, but I’d like more proactive tracking updates for withdrawals so I don’t need to chase. Overall, I’m satisfied and I’ll continue using it for moderate position sizes.

Experience

6 months

Country

United Arab Emirates

Account type

Standard

Deposit experience

4/5

Withdrawal experience

3/5

Support rating

4/5