10/1/2025
Smooth execution, but the portal could be clearer
I’m Mariam from Al Ain (UAE) and I’ve been trading mostly major FX pairs and some gold during the week. Overall my experience has been positive: spreads on the instruments I use are generally reasonable and execution has felt stable during normal market hours. The platform setup was straightforward, but the client portal takes a bit of clicking around to find statements and account settings. Depositing was quick for me and the funds showed up without any confusion. Withdrawals did go through, but the status updates weren’t very informative, so I found myself checking more than I should. Support answered my questions, although I had to follow up once to get a clearer explanation about fees and processing times. I’d still use them because the trading side is solid for my style, but I’d love a cleaner dashboard and more transparent withdrawal tracking.
- Experience
- 6 months
- Country
- United Arab Emirates
- Account type
- Standard
- Deposit experience
- 5/5
- Withdrawal experience
- 3/5
- Support rating
- 4/5