Decent execution, but the fee info could be clearer

Name: Decent execution, but the fee info could be clearer
Item: Fxgiants
Rating: 3
Author: Omar Al-Farsi

I’m Omar from Ajman (UAE) and I’ve been using FXGiants mainly for EUR/USD and gold on MT4. Execution is generally fine during normal market hours and the platform has been stable for me. The part I didn’t like is how the costs are presented—between spread changes and swap/overnight charges, it took me longer than it should to understand what I was paying per position. Depositing was smooth and credited quickly, but withdrawals were a bit slower than I expected and I had to double-check the steps and cut-off times. Support answered my questions, but the replies felt a little template-like until I asked for a more specific breakdown.

Experience: 6 months
Country: United Arab Emirates
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 3/5
Support rating: 3/5

More reviews of Fxgiants

Arjun SharmaVerified TraderUnverified

2 years

Good support from Fxgiants

Support at Fxgiants answered my KYC questions within a few hours. The onboarding process was straightforward for a standard account from Bangalore.

Read full review

Ananya GuptaUnverified

6 months

Solid execution on majors, but the portal feels dated

I’m Ananya from Mumbai and I’ve been trading mostly EUR/USD and GBP/USD on a Standard account. Overall execution has been decent for my style (short intraday trades and occasional swing holds), and spreads on majors are usually acceptable during London/NY overlap. Deposit went through without drama, but I found the client portal a bit clunky on mobile—some pages take a couple of refreshes to load, and finding past transaction history isn’t as straightforward as it should be. Support has been polite and consistent. I asked about swap rates and contract specs and they shared the correct pages, though I still had to double-check a few details myself. Not perfect, but good enough that I’m comfortable continuing with a small-to-medium balance while I test more pairs.

Read full review

Omar NasserVerified Review

6 months

Decent execution, but the portal feels dated

I’m Omar from Sharjah and I’ve been using FXGiants mainly for EURUSD and gold on MT4. Execution has been mostly fine during normal market hours and spreads are acceptable for my style (short swing trades, not heavy scalping). The part that needs improvement is the client area—uploading documents and finding statements feels clunky, and I had to click around more than necessary to get basic account info. Deposits went through without issues, but withdrawals were a bit inconsistent: one came quickly and another took longer than I expected with no clear status updates in the portal. Support replied politely and eventually clarified the steps, but it wasn’t proactive. Overall, it’s usable and I can trade without major problems, but the back-office experience and transparency on processing times could be better.

Read full review

Youssef Al-FarsiUnverified

6 months

Decent execution, but the fees and conditions need to be clearer

I’m Youssef from Dubai and I used FXGiants on a Standard account for about 6 months, mainly trading EURUSD and XAUUSD during London/NY overlap. Platform stability was generally fine and most market orders filled without drama, but I noticed spreads could widen more than I expected around high-impact news, which made my risk/reward less predictable. Deposits were straightforward on my side and credited the same day. Withdrawals did arrive, but the timeline felt inconsistent—sometimes quick, sometimes requiring an extra confirmation step that wasn’t clearly explained upfront. Support was polite and responded within a day, but I often got template-style answers when asking about specific spread/commission scenarios. Overall it’s usable for regular discretionary trading, but I’d like more transparency on trading conditions and more consistent withdrawal processing times.

Read full review

Decent execution, but the fee info could be clearer