Decent execution and a clean client portal, but withdrawals could be clearer

I’m Vikram from Chennai and I’ve been trading mostly majors and gold with ACY on a Standard account. Overall the platform experience has been smooth for me—order placement is quick and I didn’t face random disconnects during active sessions. Spreads felt reasonable on EURUSD during normal hours, and the client area is straightforward for tracking balance and history. My only consistent friction point is withdrawals: the process worked, but the status updates in the portal were a bit vague, so I wasn’t always sure what stage it was in. Support answered my questions and pointed me to the right steps, but I’d like more transparent timelines and clearer notifications. If you’re fine with a generally solid trading experience and can tolerate slightly average withdrawal communication, it’s a good option so far.

Experience

6 months

Country

India

Account type

Standard

Deposit experience

5/5

Withdrawal experience

3/5

Support rating

4/5