1/11/2025
Good execution and clear statements, but withdrawals could be faster
I’m Khalid from Al Ain (UAE) and I’ve been trading mostly EURUSD and XAUUSD on a Standard account. Overall my experience has been positive: the platform stayed stable during busy sessions, spreads were mostly reasonable for my style (short intraday trades), and the daily/weekly statements were easy to understand. Deposits via card were instant for me and the client portal is straightforward. The only area I want improved is withdrawals—mine went through, but it took longer than I expected and I had to follow up once with support to confirm the status. Support was polite and answered in a clear way, just not as fast as I’d like. If they tighten the withdrawal turnaround and add more detailed tracking in the portal, I’d rate it higher.
- Experience
- 6 months
- Country
- United Arab Emirates
- Account type
- Standard
- Deposit experience
- 5/5
- Withdrawal experience
- 3/5
- Support rating
- 4/5