Mostly smooth execution, but withdrawals could be clearer

Name: Mostly smooth execution, but withdrawals could be clearer
Item: Icm.com
Rating: 4
Author: Arjun Kumar

I’m Arjun Kumar from Kolkata and I’ve been trading on this broker for about 6 months on a Standard account. Overall the platform experience has been solid for my intraday forex trades—orders go through without drama most days and the spreads look reasonable during normal market hours. Deposits were straightforward and credited quickly, which gave me confidence to scale up from small test lots. Where I think they can improve is the withdrawal flow: my first payout took longer than I expected because I wasn’t sure which step was pending (processing vs. bank side). It did arrive, but the tracking/status updates felt a bit vague. Support was polite and responded within the same day when I asked about the withdrawal timeline. I’d keep using them, just hoping for more transparent withdrawal status and estimated time windows.

Experience: 6 months
Country: India
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 3/5
Support rating: 4/5

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Mariam Al-MansooriVerified Review

6 months

Solid execution, onboarding took a bit longer than I expected

I’m Mariam from Ajman and I opened a Standard account mainly to trade major FX pairs during London/NY overlap. The platform setup was straightforward and once I was live, order execution felt consistent with minimal slippage on market orders. Depositing was smooth and the funds reflected quickly, but the initial verification/onboarding step needed an extra follow-up because one of my documents was marked unclear. Support replied politely and fixed it, just not as fast as I hoped. Overall I’m satisfied with the trading conditions for what I do (mostly EURUSD/GBPUSD, sometimes gold), and I’d rate it as a good option if you want a simple setup without too many extras.

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Sanjay GuptaUnverified

6 months

Decent execution and clean platform, but withdrawals aren’t instant

I’m Sanjay from Hyderabad and I’ve been trading mostly EURUSD and XAUUSD with small lot sizes. Overall my experience has been positive: the MT platform connection is stable, spreads are reasonable during normal market hours, and I didn’t face random requotes. Deposit through local transfer went through smoothly. The only reason I’m not giving 5 stars is the withdrawal side. It wasn’t a ‘problem’ exactly, but it took longer than I expected (a couple business days) and the status updates were not very detailed. Support replied politely and eventually it landed, so I’m continuing for now. If they improve the tracking/ETA for withdrawals, it would feel more professional.

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Priya KumarUnverified

6 months

Smooth execution, but the portal feels a bit dated

I’m Priya from Bangalore and I’ve been trading mostly EURUSD and XAUUSD on a Standard account. Overall my experience has been positive: orders fill quickly during normal market hours and I didn’t see random requotes on the trades I placed. Spreads were generally reasonable for my style (intraday, 2–5 trades/day), though they do widen around major news as expected. Deposit was straightforward and credited without drama. Withdrawals did arrive, but one payout took longer than I expected because my documents had to be rechecked in the client area. Support answered on chat and clearly explained what they needed, so it got resolved, but the back-and-forth was a little tiring. Main improvement I’d like is a more modern client dashboard with clearer status updates for verification and payouts. Otherwise, it’s been a reliable broker for my basic forex trading.

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Sanjay GuptaVerified Review

6 months

Smooth execution on majors, app needs polish

I’m Sanjay from Hyderabad and I’ve been trading mostly EURUSD and XAUUSD with a small account. Overall execution felt stable and I didn’t notice crazy slippage during normal sessions. Spreads were reasonable on majors, but around news the widening is noticeable, so I avoid entries right before high-impact releases. Deposit went through quickly using my card, but the client area/mobile experience feels a bit clunky and I had to re-login more than I expected. Support answered my basic account questions within a few hours and gave clear steps. Withdrawals did arrive, but not as fast as the deposit—still acceptable for me. If they improve the app and make the portal smoother, I’d rate it higher.

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Mostly smooth execution, but withdrawals could be clearer