Stable execution and a clean platform, but fees need more clarity

I’m Mariam from Abu Dhabi and I’ve been trading mostly major FX pairs with small position sizes. Overall my experience has been positive: the platform feels stable during normal market hours and orders usually fill without surprises. Spreads on majors were acceptable for my style, and the charting/tools were easy to get used to. What kept this from being a 5-star experience is the lack of clarity around some costs on my side (conversion/processing and small account charges). I didn’t lose money because of it, but I had to dig through FAQs and statements to understand exactly what was applied. Support was polite and professional, but not always fast when I asked more detailed questions about statement lines. If they made the cost breakdown more transparent inside the portal, it would be close to perfect for me.

Experience

6 months

Country

United Arab Emirates

Account type

Standard

Deposit experience

4/5

Withdrawal experience

3/5

Support rating

4/5