Smooth execution most days, but fees/spreads need clearer expectations

I’m Ananya from Kolkata and I’ve been trading part-time around my day job (mostly EUR/USD, GBP/USD and a little XAU/USD). My overall experience with ThinkMarkets has been positive: account setup was quick, the platform felt stable, and my orders generally filled close to the price I clicked. What I liked: the dashboard is easy to navigate, margin and P/L are clearly displayed, and I didn’t have to fight the app to place stops/limits. Deposits worked on the first attempt and showed up without drama. What could improve: spreads during busy sessions (especially on gold) sometimes widen more than I expected, and it’s not always obvious beforehand what the “typical” vs “peak” conditions will look like. Also, the swap/overnight charges were a bit confusing at first—I had to double-check the contract details to understand why a couple of holding trades looked slightly different than my back-of-the-envelope math. Support was responsive and polite, but the first reply felt templated and I only got a clear answer after I asked a follow-up with screenshots. Overall I’m comfortable continuing, but I’d love more transparent cost explanations inside the platform (not just on a help page).

Experience

6 months

Country

India

Account type

Standard

Deposit experience

4/5

Withdrawal experience

3/5

Support rating

4/5