Using Axi for 6 months. Spreads are acceptable but not the best I have seen. Support answered my KYC query eventually. Would say it is an average experience overall.
Experience
6 months
Country
India
Account type
ECN
Deposit experience
3/5
Withdrawal experience
3/5
Support rating
3/5
More reviews of Axi
Fatima QureshiUnverified
6 months
Smooth platform, but withdrawals could be clearer
I’m Fatima from Sharjah and I’ve been trading mostly major FX pairs and a bit of gold. Overall my experience with Axi has been positive: execution feels stable during normal market hours and the platform setup was straightforward. Depositing by card was quick and the funds appeared in my account without any back-and-forth.
What keeps this from being a perfect score is the withdrawal process. I did receive my money, but the status updates were a bit confusing and I had to double-check the exact cut-off times and which method it would return to. Support was polite and answered, but the guidance felt a little “copy/paste” until I asked very specific questions.
If you’re a new trader, it’s workable—just keep screenshots of your requests and read the withdrawal method rules carefully.
Mostly smooth execution, small hiccups with bank transfers
I’m Neha from Chennai and I’ve been trading part-time after work. My Standard account setup was quick and the platform connection has been stable for me during London/NY overlap. Spreads on majors felt reasonable most days, and market orders generally filled without any drama.
What kept this from being a perfect score is the funding experience. Card/UPI-style methods are not always available for my region, so I relied on bank transfer. The deposit landed, but it wasn’t instant and the status updates inside the portal could be clearer. I also had one withdrawal that took longer than I expected, though it did arrive.
Support was polite and followed up, but I had to nudge once to get a timeline. Overall I’m comfortable continuing, just wish the payments flow and notifications were more transparent.
I’m Neha from Bengaluru and I’ve been trading mainly EURUSD and XAUUSD on a Standard account for the last 6 months. Overall the execution has been reliable for my style (mostly intraday), and I haven’t had random disconnects during busy sessions. Spreads feel reasonable most of the time, though they can widen around high-impact news, so I avoid entering right on the release.
Deposit was smooth and credited quickly. Withdrawals did arrive, but one of my requests took longer than I expected and the status updates weren’t very descriptive, so I had to follow up once. Support was polite and cleared it up, but I’d like clearer tracking in the client portal.
If they improve the UI/portal clarity and add better in-app explanations for fees/processing times, it would be close to a 5 for me.
I trade forex and gold on Axi from Chennai. Platform is stable and deposits are quick via Skrill. One withdrawal took extra verification and four days, which was frustrating but I did receive the full amount.