Stable execution, but platform feels a bit dated

I’m Arjun from Mumbai and I’ve been using CGS-CIMB mostly for FX majors alongside a bit of index exposure. Execution has been consistent during normal hours and I haven’t seen random disconnects or strange price spikes on my side. The overall experience feels reliable, which matters more to me than flashy features. That said, the platform/UI looks a little old-school and I had to spend time setting up watchlists and basic workflows the way I like. Research and account views are okay, but not as smooth as some newer apps. Deposits were straightforward, but withdrawals took a little longer than I expected (still arrived, just not “same/next day” fast). Support answered my questions, though the first response felt template-like until I clarified what I needed. Overall, I’d keep it as a dependable option, but I’d love to see a more modern app experience and clearer timelines on withdrawals.

Experience

6 months

Country

India

Account type

Standard

Deposit experience

4/5

Withdrawal experience

3/5

Support rating

4/5