Average overall — good deposits, average support, variable withdrawals

I’m based in Abu Dhabi. Used Acy Standard for 8 months. Deposit via bank card was quick (same hour). I traded EUR/USD, USD/JPY and some gold. Execution is generally fine, but during volatility I’ve seen noticeable spread expansion and a couple of slippage events on stop orders. Withdrawals are where it’s inconsistent: one request hit my UAE bank in 2 business days, another took 4 business days. Support is reachable, but they don’t provide specific timelines—mostly generic processing updates. Overall, it’s okay but not great.

Experience

8 months

Country

United Arab Emirates

Account type

Standard

Deposit experience

4/5

Withdrawal experience

3/5

Support rating

3/5