89.62
Trust Score
41
Reviews
8
Verified
12
Complaints
0
Withdrawals
Average
Rating
Average
Based on 41 reviews
Trust Score: 89.62/100
FXTrustIndex profile for City Index — see regulation, trading conditions, and community signals below.
Rating based on 8 FXTrustIndex user reviews.
Last updated:
Average
Based on 41 reviews
Trust Score: 89.62/100
| FXTrustIndex trust score | 89.62/100 |
|---|---|
| User reviews | 41 |
| Regulation | See regulation section |
| Complaints (published) | 12 |
89.62
Trust score
41
Reviews
12
Complaints
0
Withdrawal proofs
Composite score based on reviews, complaints, withdrawal proof, regulation, and transparency.
Excellent
Based on verified reviews and published user evidence on FXTrustIndex.
Reflects complaint volume and resolution rate from published complaints.
Based on verified withdrawal proof submissions and reported processing times.
Derived from approved public review ratings and volume.
Based on active licenses, regulator tier, and verification status.
Deposit experience
Withdrawal experience
Customer support
Platform
No description available.
6 months
I’m Nisha from Chennai and I’ve been using City Index for about 6 months, mostly trading EUR/USD and XAU/USD around London open. The web platform feels polished and I haven’t faced random freezes or disconnections, which matters a lot when I’m managing tight stops. Spreads are generally competitive during liquid hours, and my orders fill predictably (market orders and limit entries). The economic calendar and basic research are handy for quick checks, though I still use my own charts. My main gripe is that the non-trading costs and product-specific charges aren’t always obvious inside the platform. I had to dig through the help pages to understand what I was being charged and when. Once I found it, it made sense, but I’d rather see clearer prompts before placing certain trades. Overall, it’s been a solid experience and I’d rate it higher if the pricing/fees breakdown was more transparent in-app.
Read full review4 months
I trade from Gurugram and opened a Standard account with City Index around 4 months back. Deposit via bank transfer was fine and credited the same day. I mainly trade EUR/USD and GBP/USD with short-term setups. Charts and order placement are clean, and I haven’t faced platform crashes. The only frustrating part was verification—my account got flagged for additional checks after the first withdrawal request. It wasn’t rejected, just delayed. Support eventually resolved it, but the back-and-forth over email took time. Overall it’s usable, but they should streamline KYC and provide faster updates.
Read full reviewCheck the regulation tab on this profile for license details.
Minimum deposit varies by account type.
See the platforms section for available trading software.
Withdrawal times vary; see withdrawal proof submissions for real trader data.
FXTrustIndex trust score: 100.00/100 based on reviews, complaints, and withdrawal proof.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Average
Based on 41 reviews
Trust Score: 89.62/100
