89.23
Trust Score
67
Reviews
13
Verified
23
Complaints
0
Withdrawals
Good
Rating

Good
Based on 67 reviews
Trust Score: 89.23/100
FXTrustIndex profile for City Index — see regulation, trading conditions, and community signals below.
Rating based on 13 FXTrustIndex user reviews.
Last updated:
Good
Based on 67 reviews
Trust Score: 89.23/100
| FXTrustIndex trust score | 89.23/100 |
|---|---|
| User reviews | 67 |
| Regulation | See regulation section |
| Complaints (published) | 23 |
89.23
Trust score
67
Reviews
23
Complaints
0
Withdrawal proofs
Composite score based on reviews, complaints, withdrawal proof, regulation, and transparency.
Excellent
Based on verified reviews and published user evidence on FXTrustIndex.
Reflects complaint volume and resolution rate from published complaints.
Based on verified withdrawal proof submissions and reported processing times.
Derived from approved public review ratings and volume.
Based on active licenses, regulator tier, and verification status.
Deposit experience
Withdrawal experience
Customer support
Platform
No description available.
6 months
I’m based in Abu Dhabi and opened a Standard account mainly for majors (EUR/USD, GBP/USD) and some indices. Overall the platform feels stable and execution has been consistent during normal sessions. Spreads are generally reasonable, though around news releases I noticed the cost can widen and it’s not always obvious in advance what the effective all-in cost will be. Depositing was straightforward and the funds showed up quickly. Withdrawals worked, but the processing time felt a bit slower than I expected compared to some other apps I’ve used—nothing dramatic, just not “same day.” Support was helpful when I asked about account reports and statement downloads; they answered clearly, but I had to wait a little for a follow-up. In summary: professional feel, dependable trading experience, and good reporting tools. If they improved transparency around fees/spread behavior and sped up withdrawals a touch, it would easily be 5 stars.
Read full review6 months
I’m Neha from New Delhi and I’ve been trading mostly EUR/USD and XAU/USD with City Index for about 6 months. Overall the experience has been reliable: orders go through quickly in normal market conditions and the platform tools (watchlists, charts, alerts) are more polished than some of the simpler apps I’ve used. What I liked: spreads were generally competitive during London/NY overlap, and I didn’t face random disconnects. Depositing by card/bank transfer worked smoothly and the funds reflected in my account in a reasonable time. What could be better: onboarding/KYC felt a little more paperwork-heavy than expected, and I had one withdrawal that took longer than I planned (still arrived, just not as fast as I’d like). Support was helpful when I asked about fees and trading hours, but responses weren’t always instant. I’d still recommend it to someone who wants a more “serious” trading environment, as long as you’re okay with a slightly more formal account process.
Read full reviewCheck the regulation tab on this profile for license details.
Minimum deposit varies by account type.
See the platforms section for available trading software.
Withdrawal times vary; see withdrawal proof submissions for real trader data.
FXTrustIndex trust score: 100.00/100 based on reviews, complaints, and withdrawal proof.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Visit the City Index profile on FXTrustIndex for the latest trader-submitted data and trust signals.
Good
Based on 67 reviews
Trust Score: 89.23/100